How Consignment Works at Sunny & Olive Co.

At Sunny & Olive Co., we make selling your gently loved items simple, transparent, and worth your time. We’re a curated secondhand boutique focused on quality, style, and sustainability - which means we’re selective about what we accept so we can keep our shop fresh, relevant, and exciting for shoppers.

The Basics

• Bring in your items during our open intake days/hours (no appointment needed unless otherwise noted)

• We review and price items same day

• Your items go straight to the sales floor

• You earn a percentage when your items sell

***Because of our growth, we no longer pull unsold items for return. You are always welcome to stop in and pick up your unsold items before the end of their selling period.

What We’re Looking For

We focus on pieces our customers are actively shopping for. Think current styles, great condition, and brands people recognize and love.

We Love:

• Trend-forward and seasonal pieces

• Mall brands (Abercrombie, Aritzia, Free People, Zara, etc.)

• Boutique brands

• Elevated basics and everyday staples

• Clean, modern denim styles

• Unique or standout pieces

• Men’s and women’s clothing (all sizes)

Items should be:

• Clean and freshly laundered

• In excellent condition (no stains, holes, pilling, or excessive wear)

• Within the last 1-2 years in style (with some exceptions for standout vintage)

What We Don’t Accept

To keep our racks curated and moving, we pass on items that don’t align with our shop or customer demand.

We Typically Do Not Accept:

• Fast fashion basics (Shein, Temu, etc.)

• Target, Old Navy, Kohls, Walmart

• Older styles that feel dated

• Worn, faded, or damaged items

• Items with pet hair, odors, or heavy fragrance

• Formalwear or business professional pieces (unless currently trending)

• Undergarments

How to Prep Your Items

Prepping your items well makes a huge difference in what we’re able to accept.

Before bringing items in:

• Wash and dry everything

• Remove pet hair and lint

• Fold items neatly in a tote or basket (no trash bags, please)

• Double check for stains, holes, and missing buttons

First impressions matter — items that come in clean and organized are much easier for us to review and get onto the floor quickly.

What to Expect During Drop-Off

• We’ll review your items as quickly as possible

• Not all items will be accepted — and that’s okay!

• Accepted items are priced based on brand, condition, and current demand

• Items are put out on the sales floor right away

We do our best to keep things efficient, especially during busy seasons. Your patience and thoughtful item selection help us keep the process smooth for everyone.

Payouts

When your items sell, you earn a percentage of the selling price. Your balance can be:

• Used as store credit

• Cashed out via Venmo

A Few Helpful Tips

• Bring in-season items for the best chance of acceptance

• Think like a shopper: would you buy this today?

• Fewer, better items are always better than large batches of lower-quality pieces

We’re so grateful you choose to consign with us. You’re helping give great clothing a second life while supporting a more sustainable way to shop — and we think that’s pretty cool.

We have a regularly updated Google Doc that dives into trends and offers more details on how everything works. Please check it out!